How Do I Benefit From The Fixxoo Guarantee For The Screen Repair?

If you are not able to finish the screen replacement, we will gladly take over. This way you will be able to use your phone again in no time. All we charge is a small fee of 10.00 €.

Please send us your phone, a copy of your invoice from the repair kit and the lock code (so we can turn it on and perform checks) to the following address:


Ströer Products GmbH

Lise-Meitner-Str. 39-41

D-10589 Berlin



An invoice will be included in the return package with your phone.

Please backup all your data before shipping! Perform a backup via iTunes or iCloud

Please note: To qualify for the GIGA & Fixxoo guarantee the replacement screen and your phone may not be damaged further by your repair efforts. However, if you are missing a screw or two we won’t mind. This guarantee is not available to commercial/retail customers.

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